Outage Management

Live · --:--:--

Active Outages

3 Zones

2 critical unresolved

Customers Affected

3,675

Across unresolved incidents

Avg Restoration Time

3.8 Hours

Fault to supply restored

SAIDI (YTD)

2.31 Hours

Within yearly SLA

SAIFI (YTD)

1.14 Events

Optimal grid health

Outage map · Dhaka distribution

Telemetry feed active

Schematic view · Dhaka Metropolitan Grid Sub-division

StatusActive FaultRestoringResolvedEntitiesSubstation

Incident Details: OUT-5501

Critical fault
FeederMirpur · F-12
LocationZone A · Mirpur Sector 6
Started26 Aug 2026 · 12:18
Customers Affected1,840 homes / commercial
Probable CauseTransformer overheat fault
Assigned CrewEmergency Response Team 4
Estimated Restoration26 Aug 2026 · 15:30 (3.2 h window)

Restoration Progress

60%
  1. Fault detected12:18
  2. Crew dispatched12:25
  3. Location identified12:44
  4. Repair work started13:10
  5. Estimated restoration15:30

Active outage queue

4 total

OUT-5501 · Zone A · Mirpur Sector 6

1,840 customers · 3 h 12 m restoration window

OUT-5502 · Zone B · Uttara Sector 11

1,215 customers · 5 h 13 m restoration window

OUT-5503 · Zone C · Mohakhali Express

620 customers · 4 h 20 m restoration window

OUT-5504 · Zone A · Banani Central

340 customers · 2 h 33 m restoration window